Privacy Policy

Whistle Works is operated by Millennium Data Systems Pty Ltd (trading as The Common Sense Agency), a company registered in New South Wales, Australia. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy applies to all personal information collected through our website (whistleworks.com.au) and our software platform. It is consistent with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

Information you provide

We collect information you provide when you register for an account, use our platform, or contact us. This may include your name, email address, phone number, organisation name, and payment information.

Information about referees and officials

When you use Whistle Works to manage officials, you may provide us with personal information about referees and other officials, including contact details, availability, and payment details. You are responsible for ensuring you have the appropriate authority and consent to share this information with us.

Automatically collected information

We automatically collect certain technical information when you use our Service, including IP address, browser type, device information, pages visited, and usage patterns. We use cookies and similar tracking technologies as described in our Cookie Policy.

2. How We Use Your Information

We use the information we collect to: provide, operate, and improve the Service; process payments and send related billing communications; send you service updates and support messages; respond to your inquiries; and comply with legal obligations.

We will not use your personal information for direct marketing without your consent, and you may opt out of marketing communications at any time.

3. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating the Service (such as cloud hosting, payment processing, and analytics providers). These providers are bound by confidentiality obligations.

Some of our service providers are located overseas, including in the United States. By using our Service, you consent to your information being transferred to and processed in these countries.

4. Data Storage and Security

We store your data on secure servers and implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Under the Australian Privacy Act, you have the right to access and correct personal information we hold about you. To make a request, please contact us using the details below.

If you are located in the United States or another jurisdiction, you may have additional rights under applicable local laws. We will endeavour to accommodate reasonable requests in accordance with applicable law.

7. Cookies

We use cookies and similar tracking technologies to operate and improve our website and Service. You can control cookie preferences through the cookie consent banner or your browser settings. Some cookies are essential and cannot be disabled without affecting the functionality of the Service.

8. Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

10. Contact and Complaints

For privacy enquiries or complaints, please contact us at hello@whistleworks.com.au. We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.